● Awards & Certifications
Recognised for Contact Centre Excellence
Telecontinent has received industry recognition for business contribution, service excellence, outbound contact centre performance and operational excellence.
Awards & Recognition
Selected recognition from industry bodies and partners.
Certifications & Compliance
Credentials supporting information security, customer experience, training and compliance readiness.
ISO/IEC 27001:2022
Information Security Management System certification.
PCI DSS & MAS
Compliance certification and Monetary Authority of Singapore review credentials.
COPC Certifications
Best Practices for Customer Experience and High Performance Management Techniques.
Western Kentucky University
Certified Contact Centre Team Leader and Quality Assurance Analyst.
HRD Corp
Accredited Trainer and Train-The-Trainer credentials.
Microsoft Power BI
Program participation supporting analytics and reporting capability.