Contact Centre Facilities Designed for Scale, Security and Continuity
Telecontinent operates multiple contact centre premises across Klang Valley, supporting scalable customer operations, business continuity and future expansion.
Headquarters and Main Premise
Head Office
Level 25, Menara Tan & Tan, No. 207, Jalan Tun Razak, 50400 Kuala Lumpur.
Our main premise was selected based on talent availability, public transport access, 24-hour security, parking, corporate image, power backup, telecommunication availability and future expansion potential.
Facility Snapshot
Branches of Contact Centre Facility
Facilities across Jalan Tun Razak support operations scale and business continuity.
Head Office
Level 25, Menara Tan & Tan, No. 207, Jalan Tun Razak, 50400 Kuala Lumpur.
Tokio Marine Life
Level 16 & 17, Menara Tokio Marine Life, No. 189, Jalan Tun Razak, 50400 Kuala Lumpur.
Megan Avenue 1
E-7-1, Megan Avenue 1, No. 189, Jalan Tun Razak, 50400 Kuala Lumpur.
Operational Suitability
Our facilities are designed to enable staff productivity and operational continuity.
Talent & Accessibility
Locations were selected to support recruitment, staff accessibility and day-to-day operational convenience.
Infrastructure & Security
Facilities are supported by practical site requirements needed for secure and stable contact centre operations.
Continuity & Expansion
Premises planning supports business continuity, operational flexibility and room for future scale-up.
Why These Premises Work
Each site contributes to scalable customer operations, continuity planning and flexible delivery support.
Support Daily Delivery
Enable stable day-to-day service, sales and support operations with practical site readiness.
Support Flexibility
Provide alternate operational capacity across more than one site within the Klang Valley footprint.
Support Continuity
Strengthen resilience planning for overflow, backup and business continuity requirements.